DRoca Networks S.A. de C.V. MEX +52(55)55957500 Contacto
Product Lifecycle | DrayTek

Product Lifecycle

DrayTek Product Lifecycle and Support Policy

At DrayTek, we are committed to delivering high-quality, reliable, and secure networking solutions. To uphold this commitment, we periodically discontinue and replace older products to ensure we continue offering cutting-edge, dependable technology.

To keep you informed about product lifecycles, firmware maintenance eligibility, and technical support availability, we have outlined our standard policy below.

We recognize the importance of maintaining a secure and stable network. However, older models nearing the end of their lifecycle may struggle to meet modern security standards and performance requirements. While we strive to provide guidance on mitigating potential issues, we strongly recommend replacing End-of-Life (EOL) models to maintain optimal security and reliability.

If your device model is not listed in our current product lineup, it is likely beyond the warranty period, with outdated hardware and firmware. To safeguard your network, we advise upgrading to a newer device as soon as possible.

Product Name Product Status Launched On(YYYY/MM/DD) Warranty Duration (Year) Technical Support EOS Since(YYYY/MM/DD) Firmware Maintain Duration after EoS (Year) EOL Since(YYYY/MM/DD)
Vigor C410 Series Available
Vigor C510 Series Available
Vigor1000B End of Sale
Vigor130 End of Sale
Vigor165 End of Sale
Vigor166 Available
Vigor167 Available
Vigor2133 Series End of Life
Vigor2135 Series Available
Vigor2136 Series Available
Vigor2136ax-4G Available
Vigor2620 LTE Series End of Sale
Vigor2762 Series End of Sale
Vigor2763 Series Available
Vigor2765 Series Available
Vigor2766 Series Available
Vigor2767 Series Available
Vigor2832 Series End of Sale
Vigor2862 LTE Series End of Sale
Vigor2862 Series End of Sale
Vigor2865 LTE Series Available
Vigor2865 Series Available
Vigor2865L-5G Series Available
Vigor2866 LTE Series Available
Vigor2866 Series Available
Vigor2915 Series Available
Vigor2926 LTE Series End of Sale
Vigor2926 Series End of Sale
Vigor2927 LTE Series Available
Vigor2927 Series Available
Vigor2927L-5G Series Available
Vigor2952 End of Sale
Vigor2952P End of Sale
Vigor2960 End of Sale
Vigor2962 Available
Vigor2962P End of Sale
Vigor300B End of Sale
Vigor3220 End of Sale
Vigor3900 End of Sale
Vigor3910 End of Sale
Vigor3912 Series Available
VigorAP 1000C End of Sale
VigorAP 1060C End of Sale
VigorAP 1062C Available
VigorAP 710 End of Life
VigorAP 802 End of Sale
VigorAP 805 Available
VigorAP 810 End of Sale
VigorAP 903 End of Sale
VigorAP 905 Available
VigorAP 906 End of Sale
VigorAP 910C End of Life
VigorAP 912C Available
VigorAP 918R Series Available
VigorAP 920R Series End of Sale
VigorAP 960C End of Sale
VigorAP 962C Available
VigorBX 2000 End of Sale
VigorLTE 200n End of Sale
VigorNIC 132 Series End of Sale
VigorSwitch FX2120 Available
VigorSwitch G1080 Available
VigorSwitch G1085 End of Life
VigorSwitch G1280 End of Sale
VigorSwitch G1282 Available
VigorSwitch G2100 Available
VigorSwitch G2121 End of Sale
VigorSwitch G2280x End of Sale
VigorSwitch G2282x Available
VigorSwitch G2500 End of Life
VigorSwitch G2540x End of Life
VigorSwitch G2540xs End of Sale
VigorSwitch G2542x Available
VigorSwitch P1085 End of Life
VigorSwitch P1092 End of Life
VigorSwitch P1280 End of Sale
VigorSwitch P1281x Available
VigorSwitch P1282 Available
VigorSwitch P2100 Available
VigorSwitch P2121 End of Life
VigorSwitch P2280 End of Life
VigorSwitch P2280x End of Sale
VigorSwitch P2282x Available
VigorSwitch P2500 End of Life
VigorSwitch P2540x End of Life
VigorSwitch P2540xs Available
VigorSwitch P2542x Available
VigorSwitch P2542xh Available
VigorSwitch PQ1070x Available
VigorSwitch PQ2121x Available
VigorSwitch PQ2200xb Available
VigorSwitch PQ2300xb Available
VigorSwitch Q1070x Available
VigorSwitch Q1100x Available
VigorSwitch Q2121x Available
VigorSwitch Q2200x Available
VigorSwitch Q2300x Available
VigorSwitch Q60x Available

Note

1. Product Status

Available: Product is available on sale

End of Sale: Product has been discontinued and is no longer on sale

End of Life: Product has reached its End of Life date and is no longer supported

2. Warranty

DrayTek guarantees that defective products will be repaired or replaced within the warranty period. Click to get more details about our Warranty Policy.

3. Support

Full: Firmware and software updates will be provided for feature improvements, maintenance, and security. Complimentary technical support will be available as long as the product’s networking technology is not obsolete. The availability of enhanced technical support depends on regional purchase channels and/or individual service agreements.

Limited: Critical security updates for firmware or software will be provided. Feature improvements and maintenance will not be covered. Complimentary technical support will continue as long as the product’s networking technology is not obsolete. The availability of enhanced technical support depends on regional purchase channels and/or individual service agreements.

Expired: Product is not guaranteed to receive security updates for firmware or software. Complimentary technical support will continue as long as the product’s networking technology is not obsolete. The availability of enhanced technical support depends on regional purchase channels and/or individual service agreements.

4. End of Sale

It refers to the date DrayTek announced the product was discontinued and the End of Sale for the product.

5. Firmware Maintain Duration after EoS (Year)

The duration (number of years) indicates the guaranteed support period for critical security updates. After this duration updates are not guaranteed.

6. End of Life

This date signifies the end of life for the product and refer to the last date DrayTek guarantees to provide critical security updates. After this date, DrayTek may provide security updates as deem appropriate, subject to technical and other limitations. However, hardware repairs will no longer be available.